Terms of Service

01Service Description

Arche is an online image optimization service. You upload JPEG, PNG, or WebP images; we produce smaller copies in the same format and pixel dimensions, using high-quality lossy compression and removing metadata such as EXIF, and you download the results one by one. Results look close to the original but are not bit-identical. When an image cannot be made smaller, we tell you and let you download the original instead.

The Service is a digital software-as-a-service product delivered over the internet. Paid features are available immediately after a confirmed payment. Uploaded images and results are deleted automatically within 48 hours, and you can delete them earlier at any time. Keep your own copies of the originals: the Service is not a storage or backup service.

02Accounts and Eligibility

You can optimize images on the Free plan without an account. To subscribe to Pro you must create an account with a valid email address, verify it, and keep your login credentials confidential. You are responsible for all activity under your account. Tell us immediately at support@niamori.ai if you suspect unauthorized use.

You must be at least 18 years old, or the age of majority where you live, to create an account or subscribe. If you use the Service on behalf of an organization, you confirm that you are authorized to accept these Terms for it.

03Plans

We offer a Free plan and a Pro subscription billed monthly. The current limits, features, and price of each plan are listed at https://arche.niamori.ai/pricing. We may change plan features or introduce new plans; a change never reduces what you have already paid for during the current billing period.

04Billing and Payment

Our order process is conducted by our online reseller Waffo Pancake (Waffo.com Limited), which is the Merchant of Record for all orders. Waffo Pancake processes your payment, calculates and collects applicable taxes, and issues your receipts. Its own terms also apply to your purchase. Payment card data is handled by Waffo Pancake and is never stored on our servers.

Pro costs US$5 per month, plus applicable taxes such as VAT, GST, or sales tax, which are shown at checkout. By subscribing, you authorize Waffo Pancake to charge your payment method US$5 plus applicable taxes at the start of each monthly billing period. Your subscription renews automatically every month until you cancel it as described in Section 6. Waffo Pancake emails you before each renewal charge.

05Using Pro

Pro limits apply to batches you create while your subscription is active, and each batch keeps the limits it was created with. Pro includes a fair-use allowance per rolling 24 hours, stated on the pricing page, so that the Service stays fast for everyone; when you reach it, we ask you to wait instead of charging extra.

06Cancellation

You can cancel your subscription at any time:

• Online: Account → Subscriptions → Cancel Subscription.
• By email: send a cancellation request from your account email to support@niamori.ai.

Cancellation stops future renewals. Pro stays active until the end of the billing period you have already paid for, and you will not be charged again. Until that date you can choose Resume renewal on the same page.

07Refund Policy

You can get a full refund of a Pro payment, whether it is your first payment or a renewal, if you request it within 14 days of that payment. Request it from Account → Subscriptions or by emailing support@niamori.ai with your account email. When the refund succeeds, the Pro access paid for by that payment ends. A refund does not cancel future renewals; cancel the subscription as well if you do not want to be charged again.

After 14 days, payments are non-refundable because the Service is delivered immediately, except that we always refund duplicate or erroneous charges, and we provide a pro-rated refund if we end your subscription for reasons other than your breach of these Terms. Any refund or withdrawal right you have under the mandatory law of your country is preserved.

Refunds are issued by Waffo Pancake to the original payment method. Depending on your bank, it can take 5–10 business days for a refund to appear.

08Billing Questions and Disputes

If you believe a charge is wrong, please contact us at support@niamori.ai before disputing it with your bank. We reply within 2 business days and correct confirmed billing errors within 5 business days.

09Your Images

You keep all rights to the images you upload and to the optimized results. You grant us a limited license to store and process your images only to provide the Service to you. We do not look at your images except where needed to investigate abuse or comply with the law, and we do not use them to train models or for any other purpose. You confirm that you have the right to upload and process every image you submit.

10Acceptable Use

You agree not to use the Service to:

• upload or process content that is illegal, sexualizes minors, infringes intellectual property or privacy rights, or is used for harassment, fraud, or deception;
• upload malware or content designed to exploit software vulnerabilities;
• circumvent plan limits, security checks, or access controls, or create accounts automatically;
• overload the Service, scrape it, or access it by automated means other than its normal interface;
• resell or sublicense access to the Service without our written approval;
• violate any applicable law, regulation, or card network rule.

11Privacy and Data

Our Privacy Policy explains what personal data we collect and how we use it. Uploaded images and their results are deleted within 48 hours. You can delete your account at any time from Account settings; payment records are kept as long as accounting and tax law require.

12Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee any particular file size reduction, that the Service will be uninterrupted, or that results will suit your purpose. Always review results and keep your originals.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA OR PROFITS. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Nothing in these Terms limits liability that cannot be limited by law.

13Suspension and Termination

These Terms apply while you use the Service. We may suspend or close your account if you materially breach these Terms, if we reasonably suspect fraud or abuse, or if the law requires it. If we close your account for any other reason, we refund the unused part of your prepaid subscription. You may stop using the Service and delete your account at any time.

14Discontinuing the Service

We may stop offering Pro or the Service. We will email subscribers at least 30 days in advance and stop all future renewals. Pro stays available until the end of the period you have already paid for; if we shut the Service down before that date, we refund the unused part of that period.

15Governing Law and Disputes

These Terms are governed by the laws of the country where the operator of the Service resides, without regard to its conflict-of-law rules. Mandatory consumer protection laws of your country of residence still apply to you. Before starting any formal proceedings, please contact us at support@niamori.ai so we can try to resolve the issue informally.

16Changes to These Terms

We may update these Terms. We will email you, or show a notice in the Service, at least 14 days before a material change takes effect. Continuing to use the Service after the effective date means you accept the updated Terms. If any provision is unenforceable, the rest remains in effect.

17Contact

For support, billing, refunds, cancellations, privacy, and legal questions, email support@niamori.ai. You can also cancel or request a refund yourself from Account → Subscriptions.